This position is responsible for leading the analysis and optimization of business systems that support toll collection operations for the Pennsylvania Turnpike Commission (PTC). The position involves leading project deliverables and solutions that integrate the System Development Life Cycle (SDLC) process and ensure efficient, accurate, and secure toll collection processing and integration.
Requirements
- Supervise/lead and provide guidance to lower-level staff
- Lead projects related to the enhancement or expansion of TC systems
- Maintain the database, job scheduling, nightly processing issue resolution, Structure Query Language (SQL) report writing, modifications to stored procedures and data transformation
- Create complex database queries for internal customers as well as for Toll Collection System Performance
- Conduct system audits to monitor system performance
- Maintain existing application software and toll collection systems support in the event of failure or changing business needs
- Collaborate and consult with vendors, consultants, integrators, and contractors providing specific services or functions for the establishment and maintenance of toll collection systems
- Participate in the preparation of specifications, requests for proposal (RFP), cost estimates, project plans, timelines, and budgets and works with vendors, contractors, and consultants to ensure adherence to contracts
- Reviews and prepares technical documentation relating to program design and development
- Perform data analysis and provides insights on toll collection metrics
- Works closely with stakeholders to understand reporting needs and delivers timely, accurate spreadsheets of requested data using pivot tables and charts to provide data visualization
- Provides training, support, and troubleshooting guidance to stakeholders
- Uses situational awareness to anticipate and prevent accidents
- Performs related duties as assigned
Benefits
- Flexible Work Options
- Paid time off
- Health insurance
- Retirement plan
