Payment Operations Officer

Join our global team as a Payment Operations Officer and support our payment operations function, ensuring an exceptional client experience. Process deposits and withdrawals, monitor transactions, liaise with banks and PSPs, and respond to client queries.

Requirements

• Fluency in English
• Qualification in Accounting, Finance, Business, or related fields (preferred)
• Excellent communication skills
• High attention to detail and accuracy
• Strong problem-solving abilities and a commitment to continuous improvement
• Ability to stay calm under pressure
• Intermediate Microsoft Excel skills
• Ability to thrive in a dynamic global team

Benefits

• Competitive salary structure
• Company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option
• Ongoing personal development & learning opportunities
• 3 paid volunteering days per year
• Workplace Giving Program
• Periodic recognition and reward programs
• Frequent events and celebrations
• Employee Assistance Program & Wellbeing Initiatives