Night Audit (Part-Time)

The Night Auditor plays a pivotal role in ensuring the seamless operation of the hotel during overnight hours, verifying guest accounts, and reconciling revenues while upholding impeccable guest services and safety.

Requirements

• Responsible for the overnight operations of the Hotel
• Verify the accuracy of guest accounts
• Balance charges and revenues
• Assist with all aspects of guest services and safety
• Reconcile and complete all daily front desk agents' work
• Run find trial balance to post rooms and close day
• Run accounts receivable reports
• Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required
• Perform duties of front desk agent as assigned
• Handle emergency situations, ensuring the safety and security of guests and associates
• Maintain safety standards for front office associates in accordance with company policy
• Provide professional communication with internal and external guests
• Oversee the VIP guest process
• Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
• Maintain front desk office supplies and equipment while keeping the front office areas clean and organized
• Tend to guests' complaints, questions, and provide exceptional customer service
• Carries out supervisor requests in accordance with hotel policies and standard operating procedures
• Follow all cleanliness standards to ensure guests' satisfaction
• Follow 4 Keys service standards, standard operation procedures, and safety standards
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations
• Follow safety and security procedures
• Adhere to attendance and reliability standards
• Follow all additional duties as assigned by management

Benefits

• Paid Time Off
• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance