Customer Solutions Engineer (New Grad)
PermitFlowNew York, New York, United States
Posted December 5, 2025
Full Time
About the Company
PermitFlow is an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how.
Job Description
PermitFlow is redefining how America builds, using AI to help construction companies navigate permitting and licensing. We're seeking a Customer Solutions Engineer (New Grad) to join our team.
Requirements
- Must be a new grad with a 2025 graduation date.
- Strong project management skills: you can juggle multiple customer implementations, keep timelines on track, and communicate clearly about risks and blockers.
- High technical aptitude: comfortable learning new software, working with data, and understanding how systems connect, even if you are not writing production code.
- Excellent communicator with strong presence on calls and in live demos, able to speak clearly with both operators and executives.
- Bias toward action and ownership: you enjoy jumping into messy problems, figuring things out, and doing what it takes to get a customer live.
- Ability to translate ambiguous customer needs into concrete workflows, configs, and product requests.
- Startup mindset: scrappy, resourceful, comfortable with ambiguity, and energized by building processes that did not exist before.
Benefits
- Competitive salary
- Meaningful equity in a high-growth company
- Comprehensive medical, dental, and vision coverage
- Flexible PTO and paid family leave
- Home office & equipment stipend
- Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
- In-Office Lunch & Dinner Provided