Senior Customer Success Director (Publisher)
PermutiveNew York, New York, United States • London, England, United Kingdom • Paris, Ile-de-France, France
Posted September 12, 2025
170000 - 190000 USD year
Full Time
About the Company
Permutive is a data management platform that empowers publishers to monetize their entire audience while prioritizing consumer privacy. The company offers unique audience insights, real-time campaign optimization, and detailed reporting, enabling publishers to secure direct deals and win more advertising contracts. Trusted by leading global publishers such as News Corp and The Washington Post, Permutive distinguishes itself through its commitment to responsible advertising and edge computing technology.
Job Description
Permutive is a data collaboration platform powering the advertising ecosystem, partnering with leading brands to improve privacy and scale advertising efforts. They are seeking a Customer Success Director to focus on optimizing customer health and growth within a UK-based portfolio of top tier customers. This role involves nurturing relationships, leading innovation, and representing Permutive as a trusted advisor.
Requirements
- Worked as a Senior Customer Success Manager, CS Director, or Account Manager within a SaaS organization.
- Experience managing large global contracts and navigating complex organizations.
- Deep understanding of the advertising and media landscape.
- Strong track record of driving best-in-class net revenue retention and developing customer advocacy.
Benefits
- Stock options
- Family Leave (Primary & Secondary)
- Flexible hours
- Upgraded Workspace
- Recharge & Refocus
- Ongoing training and development opportunities
- Mental Health Support
- Comprehensive health, dental, and vision coverage
- Work-From-Home flexibility
- Annual Kick Off events
