Pernod Ricard is a global premium spirits and wine company that values human connection, authenticity, and teamwork. The Tour Guide acts as the face of Rabbit Hole Distillery, providing a memorable and educational experience for distillery guests.
Requirements
- Hosting premium and high-level tours & tastings and conducting brand education for sales/marketing purposes
- Possess and masterfully convey a full understanding of Rabbit Hole Distillery’s bourbon products and bourbon-making process
- Lead daily distillery tours and bourbon tastings
- Assist visitors in their selection of merchandise and be an influential factor in their choice of bourbon
- Strong organization, time management, and strategic planning skills
- Outstanding oral and written communication skills
- Strong interpersonal skills to connect and build rapport with empathy and understanding
- Ability to be flexible, improvise, and adapt
- Ability to speak and interact with guests for a minimum of four hours a day
- Knowledge of safety protocols
- Knowledge of bar/kitchen operations
- Knowledge of brand and distilling
- Knowledge of Microsoft Office (e.g., outlook, teams, excel)
- Knowledge of event scheduling software (e.g., AnyRoad)
- Knowledge of billing software (e.g., Shopify)
- Willingness to work evenings and weekends
Benefits
- Flexible work policy
- Hybrid or remote option
- Great benefits and perks
- Equal Opportunity Employer
- Reasonable accommodations for persons with disabilities
