Director, Global Service Partner Management
PhilipsUnited States
Posted December 12, 2025
137000 - 220000 USD year
Full Time
About the Company
Philips is a health technology company that believes every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Job Description
Director, Global Service Partner Management will drive the development and execution of advanced service delivery frameworks to support Global Sleep & Respiratory Care hospital product service and develop relations with internal health systems teams, service suppliers and distributors.
Requirements
- Develop and execute a global strategy for service partner management
- Drive strategic improvements across regions to enhance service delivery frameworks
- Oversee partner performance using advanced analytics and metrics
- Ensure strict adherence to SLAs and global standards
- Act as the senior advocate for service partners in executive-level discussions
- Collaborate with commercial and marketing teams to create strategic business plans
- Lead the development of comprehensive training programs to strengthen partner capabilities globally
- Manage complex partner issues and escalations
- Provide leadership and mentorship to the Service Partner Management team
Benefits
- Generous Paid Time Off
- 401k Matching
- HSA with company contribution
- Stock purchase plan
- Education reimbursement
