Patient Services Representative - Front Desk - North Falmouth, MA

We are seeking a detail-oriented Patient Services Representative - Front Desk to join our healthcare team. This role focuses on managing patient registration, appointment scheduling, clinical call coordination, and maintaining a positive patient experience. The ideal candidate will contribute to operational efficiency and deliver exceptional patient care.

Requirements

• Greet patients warmly and professionally.
• Manage patient registration and appointment scheduling.
• Accurately triage and route clinical calls.
• Support patients with required paperwork and forms.
• Maintain a clean and organized work area.
• Identify and escalate patient concerns.
• Meet or exceed departmental productivity benchmarks.
• Accurately enter referral information.