Account Manager - ESG
Pivot88Portugal
Posted November 18, 2022
Full Time
About the Company
Pivot88 delivers a SaaS platform that digitalizes supply chain relationships for apparel, footwear, retail, and manufacturing sectors. By integrating data from any source and leveraging AI‑driven analytics, the platform provides real‑time insights and risk alerts that strengthen resilience, transparency, sustainability, and compliance across multi‑tier supply chains. Pivot88’s unique blend of end‑to‑end traceability, quality control, and collaborative tools—available in 11 languages and deployable in just four weeks—enables brands and factories to meet evolving legislative mandates and achieve on‑time performance. With a focus on digital transformation, Pivot88 leads the industry’s shift toward smarter, risk‑mitigated supply chains, making it an attractive partner for forward‑thinking companies and talent.
Job Description
We are a fast growing and dynamic international company with a dedicated multicultural team. We have an agile mindset, but we work with rigor to satisfy our industry leading clients (including several Fortune 500 companies) and to build and maintain strong and long-lasting partnerships.
Requirements
- Oversee the client lifecycle and ensure organisational alignment to proactively drive adoption and usage of our products and services;
- Align client objectives with a success roadmap, advise on best practices and ensure executive alignment to help drive organisational maturity.
- Build and sustain relationships with stakeholders and decision makers in assigned accounts.
- Partner with Business Development, Business Analysis and Customer Delivery Teams to help ensure retention and growth of assigned clients.
- Monitor the health of assigned accounts and drive a set of actions to help ensure client success: loyalty & growth.
- Educate clients and solicit feedback on the solution strategy and roadmap.
- Encourage participation in global and regional user events; leverage online and in-person customer events, roadshows to share best practices, new modules etc.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
