Customer Service Supervisor
PlaceMe RecruitmentThe Municipal District of Newcastle West, Ireland
Posted June 20, 2022
Full Time
About the Company
PlaceMe Recruitment is a leading recruitment firm founded in 2006, specializing in permanent placements and temporary solutions across various sectors including Customer Engagement (Sales & Marketing, Call Centre, Office Staff), Professional Services (Insurance, Finance, HR, Legal, Accounting), and Technical Roles (IT, Engineering, Logistics, Supply Chain). The company also excels in Senior Management and Executive search. Known for its fresh and vigorous approach, PlaceMe aims to provide exceptional value to both clients and candidates.
Job Description
This Customer Service Supervisor role within the Customer Services Team at ID 2022-2065 is focused on leading and supporting a team of customer service colleagues. The role involves resolving problems, managing team performance, providing guidance and mentorship, and advocating for the team at operational meetings. This is a fast-paced environment emphasizing excellent customer service and a proactive approach.
Requirements
- Strong leadership skills with ability to lead and motivate a team.
- Excellent communication skills (verbal and written).
- Proactive and well-organized skills, with multitasking ability.
- Enthusiastic and self-motivated.
- Problem-solving skills.
- Experience within a Customer Service Department (desirable)
- Supervisory/Management experience (desirable)