Operations Associate
PlainSan Francisco, California, United States
Posted October 15, 2025
Full Time
About the Company
Plain is an AI-native support platform designed to help B2B teams scale customer support efficiently. Offering a range of services including API integration, multi-channel support, and internal tools, Plain enables businesses to move beyond ticket resolution and foster genuine relationships with customers. With a focus on powering support for numerous high-profile companies, Plain stands out by providing advanced technical support and operational solutions that enhance overall customer success.
Job Description
Plain is a high-growth startup seeking an Operations Associate to contribute to their scalable platform for customer support. This hybrid role involves managing internal systems, driving strategic projects, and supporting revenue operations, offering exposure to growth and building processes. The role is designed for someone looking to dive into a generalist, commercially minded role within a fast-paced environment.
Requirements
- 1–3 years in business operations, management consulting, or VC background
- Commercially minded and product curious
- Process-oriented and efficiency driven
- High ownership and curiosity
