Senior Product Marketing Manager
PlainSan Francisco, California, United States • London, England, United Kingdom • Paris, Ile-de-France, France
Posted October 23, 2025
180000 - 230000 USD year
Full Time
About the Company
Plain is an AI-native support platform designed to help B2B teams scale customer support efficiently. Offering a range of services including API integration, multi-channel support, and internal tools, Plain enables businesses to move beyond ticket resolution and foster genuine relationships with customers. With a focus on powering support for numerous high-profile companies, Plain stands out by providing advanced technical support and operational solutions that enhance overall customer success.
Job Description
Plain is seeking a Senior Product Marketing Manager to help boost sales by ensuring clear messaging and product positioning for support leaders and engineers. The role involves creating customer-facing collateral, launching product updates, and conducting market research. The position is hybrid with 3 days a week in the SF office.
Requirements
- 5+ years of product marketing experience at a B2B startups focused on SMB and midmarket sales.
- Expertise in crafting compelling messaging for mid-market customers.
- Exceptional organizational and project management skills.
- High-ownership mindset and entrepreneurial drive.
- Analytical and logical thinking skills.
- Strong creative flair and design instinct.
- Driven and ambitious.
- Love an experimental approach and happy to try new things.
