Mid-Market Customer Success Manager US - BASED IN PARIS

Empower every company to achieve tangible business results with a video creation platform that is powerful, intuitive, and accessible.

Requirements

• 1–3 years of professional experience
• At least 1 year as a Customer Success Manager in B2B SaaS
• Proven ability to manage multiple customers, stakeholders, and priorities at once
• Knowledge of key Customer Success metrics (NPS, CSAT, churn, retention, expansion) and familiarity with CS tools

Benefits

• Hybrid work environment
• Collaborative and supportive team
• Inclusive and committed work environment
• Opportunities for growth and professional development