As a Logistics Coordinator at PLS Logistics Services, you are responsible for maintaining productive working relationships with customer representatives, motor carriers, and PLS employees. This role comes with the passionate support of our company and your co-workers around you.
Requirements
- Booking & scheduling all shipments within the assigned Account Executive / team.
- Understand metrics that lead to team profitability including call center statistics, revenue & net revenue, variance to target, variance to max, load counts, etc.
- Direct communication with the Account Executives and Leadership team.
- Identify and solve capacity shortfalls within the team.
- Demonstrate thorough knowledge and understanding of various systems, technology, and tools to locate and secure various equipment types for customer shipments.
- Assign carriers to move shipments based on shipment information.
- Negotiate carrier rates (under targets).
- Ensure all loads are covered that are expected to ship each day.
- Assist with the training and development of all new logistics coordinators and AET’s through shadowing, best practice sharing, and technical support.
- Maintain productive working relationships with customer representatives, motor carriers, and PLS employees.
- Monitor carrier performance and report carrier failures.