Onboarding Specialist
PLS Logistic ServicesHà Nội, Vietnam
Posted January 10, 2025
Full Time
About the Company
PLS Logistic Services is a trusted provider of comprehensive logistics solutions since 1991. Specializing in industrial truckload transportation, LTL, modal operations, and third-party logistics, PLS manages over one million loads annually through various freight modes. With a network of over 50,000 carrier partners, PLS offers reliable services to both small businesses and Fortune 500 companies, consistently ranking as a top logistics provider in the industry.
Job Description
Handle inbound/outbound calls to customers, establish relationships of trust, and provide sales assistance with new signups, cancellations, and account maintenance.
Requirements
- 2 years of sales/customer service experience
- Excellent verbal and written communication skills
- Ability to build client relationships and retain members wishing to cancel
- Computer proficiency
- Punctuality
- Good typing skills
- Desire to solve problems
- Negotiation skills (desirable)
- Experience working with phones or in a call center environment (highly desirable)
- Previous experience working in the trucking field (an asset)
- Previous experience working in a tech company (an asset)