Customer Service Representative Part-Time
Plugz ElectricMinnesota, United States
Posted March 3, 2026
Part Time
About the Company
Plugz Electric is a residential electrical contractor that delivers reliable, high-quality solutions for homeowners. From routine wiring repairs and safety upgrades to the installation of advanced smart-home systems, the company combines technical expertise with a commitment to customer satisfaction. Plugz Electric's focus on cutting-edge technology and meticulous craftsmanship sets it apart in a competitive market, ensuring that every project—small or large— is completed on time and to the highest standards.
Job Description
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company.
Requirements
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Benefits
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- 401(k) matching
- Bonus based on performance
- Vision insurance
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
