**Pediatric Urgent Care- Front Desk Associate (Full-time or Part-time) Woodbridge, VA

Front Desk Associate role is an opportunity to engage with families to provide a welcoming experience. The role requires a responsible individual to carry out front desk functions and manage administrative tasks.

Requirements

• Greets families professionally
• Answers patient/family questions
• Accesses empathy and active listening
• Supports patient care quality initiatives
• Coordinates escalations and urgent issues
• Collaborates and communicates with site leadership
• Employs PM Pediatric Care’s Core values
• Registers all patients and maintains accurate and complete patient accounts
• Maintains confidentiality and privacy of all patient accounts
• Performs opening and closing duties
• Executes other duties as assigned

Benefits

• Opportunity to work in a company that values customer focus and passion
• Ability to work in a fast-paced environment
• Opportunity to develop customer service and communication skills
• Opportunity to work in a team-oriented environment
• Opportunity to develop problem-solving and critical thinking skills