Integration Support Specialist
PodiumLehi, Utah, United States
Posted December 18, 2025
Full Time
About the Company
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium.
Job Description
At Podium, we're looking for an Integration Support Specialist to help troubleshoot and fix problems with direct connections between Podium and a client's customer management or order management system. You'll support our clients and internal teams, maintain high-quality troubleshooting documentation, and serve as an integrations expert across Podium.
Requirements
- 1 year of prior experience setting up software or following technical operating procedures
- Experience using API’s and SFTP’s with proficiency in authentication methods
- Experience with various tools such as Datadog, Kibana, Zapier, Tray.io, and Jira
- Experience using Postman to interact with API’s as well as experience executing command line scripts to initiate on-premise integrations.
- Demonstrated over-achievement in managing a large work queue
- A base understanding of SQL and being able to write queries for debugging purposes
- Experience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization
Benefits
- Work in this building in Lehi, UT 5 days a week
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with competitive company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees