We are seeking a highly organised and customer-focused Project Manager to join our Professional Services team. In this critical role, you will be the primary point of contact for new and existing customers, guiding them through the entire software implementation lifecycle.
Requirements
- Proven experience in a Project Management role, preferably within a SaaS, software, or technology company.
- Experience in a client-facing role, managing external customer projects and relationships.
- Demonstrable experience managing the full software implementation lifecycle.
- Exceptional organisational and time-management skills, with the ability to manage multiple concurrent projects effectively.
- Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly to both technical and non-technical audiences.
- Strong leadership and problem-solving abilities, with a knack for navigating complex challenges and driving consensus.
- Proficiency with project management software and tools.
- Recognised Project Management certification (PMP, Prince2 etc.)