Operations Executive - Insurance (Issuance)

PolicyStreet is a leading InsurTech group that specializes in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. We offer a comprehensive range of products, including embedded insurance, customized employee benefits, financial advisory, and digital solutions. We are looking for an Operations Executive - Insurance (Issuance) to handle insurance policy issuance, customer service, and team efforts.

Requirements

• Minimum diploma in business, communications, or a related field
• At least 2 years of experience in a customer service role
• Proven hands-on experience in insurance issuance is a must
• Experience in the insurance industry is a strong advantage
• Strong attention to detail and excellent organizational skills
• Customer-focused mindset with strong communication and problem-solving abilities
• Self-reliance and adaptability to handle responsibilities independently
• Leadership potential and a desire to grow into a people management role

Benefits

• Medical and Life insurance
• Wide range of health benefits - including optical, dental, and physiotherapy
• Opportunities for continuous and rapid growth as well as skills enhancement
• Collaboration with a talented and youthful team