CRM Manager
PopSocketsBoulder, Colorado, United States
Posted October 17, 2025
70000 - 80000 USD year
Full Time
About the Company
PopSockets, launched in 2014 by David Barnett, is a global leader in mobile accessories that enhance phone functionality and self-expression. The company offers a range of products including phone grips, stands, mounts, and wallets, sold in over 75 countries. PopSockets is committed to ethical manufacturing practices, sustainability, and fostering meaningful connections through innovative design.
Job Description
PopSockets is a global digital lifestyle company that sells empowering products. They have grown significantly from $300 million sales in 2021, and are looking for a CRM Manager to own and operate lifecycle marketing programs across email, SMS, and loyalty channels. This role focuses on optimizing retention, leveraging data, and exploring AI-driven solutions.
Requirements
- Bachelor’s degree in marketing, business, or related field, or equivalent experience.
- 5–7 years of experience in CRM, lifecycle marketing, or email/SMS marketing in e-commerce or DTC.
- Hands-on experience with ESP/SMS platforms (e.g., Klaviyo, Attentive).
- Proven track record of growing LTV and retention metrics through CRM programs.
- Demonstrated ability to extract data-driven creative insights and translate them into design and messaging optimizations.
- Strong analytical skills, with comfort using data to inform decisions and feedback.
- Experience evaluating and managing CRM technology platforms.
Benefits
- Competitive Salary
