This position is responsible for maintaining a deep awareness of how our business operation works in Individual Lending Services Division and helping the stakeholders explore the key performance indicators (KPI) to execute their roles more effectively.
Requirements
- Prepare scorecards monthly reports
- Support the Incentive Plan audit related processes
- Review, actualize, and maintain updated documentation of all regulatory and operational related processes (scorecard)
- Analyze statistical data align to strategic recommendations
- Ability to communicate (verbal and written) with business units that rely on that information to define reports requirements or organizational process
- Identify opportunities, analyze their causes, and resolve them in a timely and successful manner to reduce time and facilitate work processes in your unit
- Analyze monthly incentives, the costs and operational expenses and revenues against prior year and budget, providing explanations and business solutions
- Prepare annual Planning process to align Division’s strategic projects with Budget recommendations for the clients under your scope
- Analyze processes related to performance, capacity, and incentive management according to strategic objectives, and business needs
- Identify processes that need to be more efficient and implement solutions
- Ability to coordinate initiatives and tackle more complex projects
- Evaluate alternatives and then implement initiatives or projects to improve internal and customer processes
- Lead the Collect, analyze, and approval the project’s business requirements
- Prepare strategic analysis to design scorecards
Benefits
