Service Consultant (Red Hook, Ft Mylner)

Welcome customers at branches and direct them to the appropriate service area, platform, or operations. Offer customer orientation regarding banking products and services.

Requirements

• Register customers on branch's computer system
• Follow-up Bank Consultants to assure clients are served within established quality service standards
• Perform simple transactions, such as: account balance verification, validation, and emission of ATM card, check reorders, address change, stop payments
• Support platform and operations on activities and sales initiatives
• Assure that all branch areas are organized and clean
• Follow standard operating procedures and comply with Quality Service Standards
• Complete transactions/documents according to all banking regulations, including BSA/AML, and other corporate guidelines or procedures

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance