Tech Support Representative
Power MonitorsVirginia, United States
Posted February 18, 2026
Full Time
About the Company
Power Monitors (PMI) has over 38 years of experience delivering rugged, all‑weather power quality monitoring solutions to electric utilities and end‑users worldwide. The company designs and manufactures compact power quality analyzers and wireless monitoring systems for residential, commercial, industrial, and substation applications. PMI supports its customers with 24/7 technical assistance, industry‑leading training, and integrated measurement software, ensuring rapid detection and remediation of power quality problems. Its reputation for reliable equipment and exceptional customer service distinguishes it as a trusted partner for utilities seeking to maintain grid stability and operational efficiency.
Job Description
We are seeking an experienced Tech Support Representative to provide technical customer support for advanced instrumentation and PC and web-based software. The ideal candidate will have excellent PC troubleshooting skills and experience in diagnosing PC driver, communication, and security problems.
Requirements
- Minimum Experience: Mid-level
- Excellent PC troubleshooting skills
- Experience with diagnosing PC driver, communication, and security problems
- Electrical background or experience in the electric utility industry (desired)
Benefits
- Health Insurance
- Health Savings Account
- Dental/Vision Insurance
- Supplemental Insurance
- Employer paid Life Insurance
- Paid Leave
- 401(k) Retirement plan with Company match
- Education Reimbursement
