SAP Convergent Mediation Specialist
PradeepIT Consulting Services Pvt LtdBengaluru, Karnataka, India
Posted December 12, 2025
Full Time
About the Company
PradeepIT Consulting Services Pvt Ltd (PGC Digital) delivers end‑to‑end digital transformation and IT staffing solutions for enterprise clients worldwide. Leveraging partnerships with SAP, Microsoft, Salesforce and ServiceNow, the company offers on‑demand staff augmentation, AI‑enabled talent acquisition, greenfield and migration projects, and managed support services that are certified to CMMI Level 3, ISO 9001 and ISO 27001 standards. Its people‑first culture, recognized as a Great Place to Work and India’s Best Workplace for Women, fuels a collaborative approach that positions PGC Digital as a trusted extension of its customers’ teams. With a global delivery network spanning India, Canada, the U.S., and a Singapore regional hub, the firm is scaling toward a public listing in 2026 to accelerate growth and deliver long‑term value.
Job Description
We are seeking a skilled SAP Convergent Mediation Specialist to support and enhance mediation processes within a complex multi-service environment.
Requirements
- Design, conduct, and support business discussions to gather requirements and define mediation strategies.
- Work closely with IT, finance, and business teams to integrate mediation processes with SAP Convergent Charging (CC) and SAP Convergent Invoicing (CI) for accurate revenue management.
- Configure and optimize SAP Convergent Mediation to handle high-volume transaction processing in both real-time and batch environments.
- Troubleshoot and resolve data processing issues, ensuring seamless usage data transformation and distribution.
- Collaborate with IBM resources playing Nestlé Client roles to augment the client team.
- Ensure compliance with best practices for data transformation and telecom or utility billing processes.
- Continuously improve mediation workflows for efficiency and scalability.