Procurement Analyst

We are seeking a detail-oriented, highly organized Procurement Analyst to support daily procurement operations, including daily operational procurement activities and cross-functional coordination.

Requirements

• Manage end-to-end order processing, including tracking and updating orders, processing approved quotes, conducting quote follow-ups, and ensuring timely execution.
• Monitor and respond to procurement-related emails and Teams communications; act as a coordination point between sales, technical, billing, and management teams.
• Maintain ticket workflow by pushing tickets forward, managing reminders, performing 30-day update checks, and ensuring accurate documentation and status updates.
• Perform monthly credit card reconciliations and support billing accuracy through proper documentation and record management.
• Track and clean up sales orders and opportunities on a weekly basis to ensure data integrity and reporting accuracy.
• Conduct routine check-ins on order status, “Waiting Resource” and “Waiting TAM” tickets, and ensure pending items are actively followed up.
• Process L1 configuration and procurement tickets (e.g., server warranties, SSLs, SonicWall, CSP licenses, UPS replacements), along with delegated hardware/software and license requests.
• Manage Microsoft license additions, prorated annual licenses, and branded service requests (OBS, SAAS, Phish, DNS) as assigned.
• Create shipping labels, organize procurement documentation, and ensure compliance with internal processes.
• Participate in daily huddles, weekly check-ins, bi-weekly 1:1 meetings, and monthly operational meetings while maintaining accountability for recurring operational tasks.