Customer Service Representative - February 2026 Start - Inbound Only

Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center.

Requirements

• Answer incoming calls and assist customers with their questions.
• Provide excellent service with a positive approach.
• Document call details in our systems.
• Solve problems and help customers find solutions.
• Work with a variety of people and build positive relationships.
• Stay up-to-date on our processes and procedures.

Benefits

• Competitive pay
• Full time employment with a set Schedule
• Comprehensive health, dental, and vision
• Paid time off, paid sick time and paid holidays
• 401(k) with employer matching
• Tuition assistance and employee support programs
• Paid training and all equipment provided
• Opportunities for advancement