Technical Account Manager

Prismatic is seeking a Technical Account Manager to ensure customers love their integration platform. The ideal candidate will have a unique blend of technical expertise and customer-focused skills to guide customers through their initial Prismatic journey, drive valuable integration outcomes, and foster strong Prismatic knowledge.

Requirements

• 3+ years of customer-facing experience in a solutions/sales/pre-sales engineering or other customer-related technical role
• Software development experience or previous pre-sales experience
• Proven experience in technical customer-facing roles within the B2B SaaS industry
• Excellent verbal and written communication skills with internal and external customers
• Ability to articulate technical concepts to less technical audiences
• Excellent organizational skills with the ability to maintain accurate and detailed records of customer and internal activities

Benefits

• Remote work
• Unlimited PTO
• Medical, dental & vision care
• Life insurance
• 401(k) plan with 4% company match
• Computer & technology equipment