Product Consultant - Canada

As a Product Consultant at PrismHR, you will lead software implementations for customers, provide industry expertise, and build customer relationships to ensure satisfaction and engagement. You will interact with clients, diagnose and troubleshoot issues, and stay current with system capabilities. The ideal candidate will have experience in Canadian payroll, time & attendance, benefits enrollment & administration, and other HR operations, as well as strong technical inclination and fluency in English and French.

Requirements

• Knowledge of Canadian payroll, time & attendance, benefits enrollment & administration, applicant tracking, performance management, and other HR operations
• Strong knowledge of HRIS, time & attendance, and other related systems
• Excellent listening, problem solving, and troubleshooting skills
• Ability to communicate and present information effectively with technical as well as non-technical audiences
• Strong technical inclination, and a desire to learn continuously
• Ability to learn and work independently with exceptional attention to detail
• Willingness to collaborate in one-on-one and group settings
• Flexibility, adaptability, and a can-do attitude
• Fluency in both English and French (written and oral)

Benefits

• Diversity, Equity and Inclusion Program/Affirmative Action Plan
• Equal Opportunity and Affirmative Action Employer
• Reasonable accommodation for qualified individuals with disabilities and disabled veterans