Solutions Engineer

We’re looking for a Solutions Engineer who will be the technical bridge between our sales, product, and customer success teams. You’ll partner with merchants to design and deliver tailored solutions, from integrations to advanced use cases, ensuring every enterprise brand launches smoothly and successfully.

Requirements

• 3+ years of experience in a sales engineering, solutions engineering, technical support, or similar role.
• Strong knowledge of ecommerce; Shopify ecosystem experience highly preferred.
• Success in customer-facing, revenue-driving roles.
• A “customer-first” mindset and passion for problem solving.
• Technical skills with frontend technologies (JavaScript, CSS, HTML) and the ability to build proof-of-concept integrations using APIs.
• Curiosity and attention to detail—you go deep until you understand how things really work.
• Comfort working across go-to-market, product, and engineering teams.
• Strong communication skills—you can explain complex technical ideas clearly and confidently in live conversations.
• Ability to stay calm under pressure and present equally well to executives and hands-on users.
• A self-starter who thrives in ambiguity and can figure out answers to complex or undocumented questions.
• Experience working with enterprise-level customers is a plus.

Benefits

• High autonomy with no career ceilings.
• Challenging and interesting work.
• Amazing colleagues.
• Competitive salary and equity.
• Work remotely.
• Covered health, dental, and vision insurance.
• Regular team events and off-sites.
• Unlimited PTO and generous paid parental leave.