Healthcare Administration Internship

The Healthcare Administration Internship involves providing excellent customer service to patients, referring providers, insurance companies, and medical facilities. The role focuses on handling patient appointments through automated phone systems and outbound calls, ensuring a smooth scheduling experience. This position is a fast-paced, business-focused role that values interaction and a customer-centric approach.

Requirements

• Answering phones via an automated system
• Handling patient inquiries
• Managing patient schedule (re-scheduling, appointment requests)
• Maintaining accurate patient data
• Providing clear and accurate appointment instructions
• Triage calls to appropriate departments