Customer Service Manager

As a Customer Service Manager, you will oversee front-end operations, ensure excellent customer experiences, and supervise cashiers. You will also be responsible for training and supporting team members, enforcing store policies, and maintaining high service standards.

Requirements

• Previous experience in customer service or retail management
• Strong leadership and team management skills
• Excellent problem-solving and conflict-resolution abilities
• Strong communication and interpersonal skills
• Ability to multi-task in a fast-paced environment
• Experience with cash handling and POS systems
• Knowledge of store policies, procedures and customer service best practices

Benefits

• Flexible scheduling
• Overtime as needed