Tech Customer Support - Spanish Speaker
PrometheanWrocław, Lower Silesian Voivodeship, Poland
Posted October 14, 2025
68300 - 93800 PLN year
Full Time
About the Company
Promethean is a leading education technology company dedicated to transforming learning and collaboration globally. Specializing in interactive displays like ActivPanel and lesson delivery software, Promethean engages students and connects educators, fostering innovation and brilliance in classrooms worldwide.
Job Description
Promethean is seeking a Tech Customer Support Specialist with a strong language and communication skills to provide technical support to customers. The role involves resolving customer inquiries in Spanish, maintaining historical details of issues, and contributing to team efficiency projects. They are looking for an employee passionate about technology and the customer experience.
Requirements
- Problem solving with customers in Spanish
- Handle a substantial number of customer calls/emails/chats resolved in timely manner
- Maintain a detailed history on issues reported to customer support
- Achieve agreed targets and deliver excellent customer service
Benefits
- MultiSport Card
- Private Medical Insurance with Dental/Vision Coverage
- Parental Leave Program with Child Care Subsidy
- Well-Being Programs
- Reward and Recognition Program
- Fruity Tuesdays
