Client Services Manager

Client Services Manager at proSapient. The role involves cultivating a high-performing culture, managing multiple client briefs, and ensuring client expectations are met. The ideal candidate has experience in the Expert Network or wider research industry, client experience, and people management skills.

Requirements

• Industry expertise in the Expert Network or wider research industry
• Client experience working for or supporting Consulting and/or Private Equity firms
• Minimum 6 months experience managing a team directly in a sales, outbound or KPI led environment
• Exceptional communication skills
• Interpersonal skills with strong collaboration and team skills
• Drive & Tenacity to work in a rapidly growing and unstructured business

Benefits

• Base salary + uncapped commission structure
• Extended benefits plan with Dental, Vision & Pharmaceutical coverages
• Access to Employee Assistance Program
• Tenure gifts
• Enhanced maternity and paternity package
• 20 days paid vacation leave annually
• Paid sick leave policy of up to 10 days annually
• Up to 20 remote working days annually
• Hybrid working model with 3 days per week in the office