IT Service Desk Manager
Psychiatry UKEngland, United Kingdom
Posted December 14, 2025
65000 - 110000 GBP year
Full Time
About the Company
Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient-centred care.
Job Description
IT Service Desk Manager position at Psychiatry UK, a leading provider of digital psychiatry services. The role involves leading and developing the service desk function to deliver high-quality IT support and customer experience.
Requirements
- Atlassian JSM Certified with extensive experience in JSM tooling.
- ITIL 4 Certified and skilled in ITIL best practices.
- Major Incident Manager Certified with proven incident management expertise.
- Strong experience managing complex IT service desk environments.
- Expertise in Microsoft M365 platform.
Benefits
- Health Cash Plan
- Well Hub Subscription
- Employee Assistance Programme
- Annual Volunteering Day
- Enhanced Sickness and Family Leave pay
- Length of Service Bonus
- Work from Home allowance
- Pension options