Customer Success Manager, Senior

PTC is seeking a Customer Success Manager, Senior to join their team. The role involves advancing PTC's relationship with Direct Strategic/Enterprise and Commercial customers, establishing and maintaining partnership operating frameworks, and acting as a trusted advisor to clients' executive, program, and technical teams.

Requirements

• Advance PTC's relationship with Direct Strategic/Enterprise and Commercial customers
• Establish and maintain partnership operating frameworks
• Act as a trusted advisor to clients' executive, program, and technical teams
• Manage critical adoption programs for key accounts
• Ensure rapid and successful adoption of acquired solutions

Benefits

• Medical, dental, and vision insurance
• Paid time off and sick leave policies
• Tuition reimbursement
• 401(k) contributions and employer match
• Flexible spending accounts
• Life insurance
• Disability coverage
• Commuter subsidy