Join our fast-growing, diverse team at Pwrteams, where we provide premium IT and engineering nearshore solutions to global customers. As P&C Operations Lead, you'll lead and coordinate a team of P&C specialists, delivering seamless and compliant operational HR services across the employee lifecycle.
Requirements
- Operational Support: Lead and mentor a team of People Operations Specialists, acting as a subject-matter expert and escalation point for complex cases.
- Manage end-to-end employee onboarding and offboarding, including medical examinations, mandatory trainings (BHP), PPK submissions, employment contracts, and HR process presentations.
- Prepare, maintain, and ensure accuracy of employee documentation and personnel data in line with internal standards and local legal requirements, including administration and updates of B2B contracts.
- Ensure accurate payroll inputs and verify payroll prepared by external providers.
- Administer employee benefits and HR documentation, including cost updates, coordination with service providers, and invoice verification.
- Provide second-level support to employees and internal stakeholders, responding to inquiries professionally and in a timely manner.
- Prepare periodic and ad hoc HR reports, including statutory reporting (e.g. GUS), and complete annual HR operational tasks (leave balances, holiday compensations, year-end preparations).
- Employee Relations & Cross-Border Collaboration: Act as a trusted regional advisor for complex People Operations, employee relations, employment practices, and cross-border topics.
- Lead or support high-complexity employee relations cases, ensuring appropriate resolution and stakeholder alignment.
- Drive employee engagement within the Polish team by organizing and supporting local wellbeing initiatives, engagement activities, and company events.
- Collaborate closely with Team Success Managers, Country Manager, and cross-border P&C teams to align and improve people processes.
- Participate in global taskforces and People & Culture initiatives, contributing to scalable programs and implementing global processes and tools locally (e.g. HR systems).
- Lead initiatives to automate manual HR processes, improve operational efficiency, and standardize employee lifecycle processes across regions.
- Compliance & Knowledge Base: Ensure compliance with Polish labor regulations by maintaining and updating work regulations, remuneration policies, and supporting procedures, templates, and workflows.
- Oversee compliance-related matters and ensure fair and timely resolution of disputes.
- Manage legal compliance areas including GDPR, whistleblower policy maintenance, coordination of audits, preparation of compliance reports, and cooperation with external legal counsel.
- Oversee work authorization and legalization processes for foreign employees and support international mobility initiatives.
- Maintain and continuously improve HR documentation, procedures, templates, and checklists to ensure accuracy, consistency, and legal compliance.
Benefits
- Benefit Café with various categories like sport, leisure, books, etc
- Family-like environment and personal attention to each specialist
- Interesting projects with innovative products
- Competitive salary and regular reviews
- The work-life balance you deserve. Flexible working hours
- Educational support, funded language classes
- Luxmed private healthcare packages
- Cozy workplace. Fresh fruits Mondays. WFH opportunities & walking pas
- Exciting events
