Director, Product Design

We're looking for a Director of Product Design who will lead and scale a talented design department to deliver exceptional user experiences. This leader will set the strategic vision, mentor the design team, and drive significant organizational impact by solving complex, highly technical problems from concept through launch.

Requirements

• Own overall team performance and health, including resource allocation, project prioritization, and fostering a culture of high-quality design
• Coach and mentor designers on both soft and hard skills, supporting their development and career growth
• Cultivate a team culture rooted in craftsmanship, user-centered design, and continuous improvement
• Actively practice and champion customer-centric thinking across the organization
• Promote alignment and build trust across cross-functional teams by clearly communicating complex issues and fostering collaboration
• Proactively solicit and provide feedback within the design team and across the broader product org to continually raise the bar for quality
• Be a contributor to the organization's strategic direction
• Provide strategic, visual, and systems-oriented feedback across end-to-end flows to ensure experiences are simple and delightful
• Oversee complex design initiatives across multiple workstreams, maintaining high quality and clearing blockers to ensure timely delivery
• Take broad, conceptual ideas and turn them into useful, valuable products for our users
• Proactively identify new user problems and opportunities, working closely with research and data to define paths forward

Benefits

• Comprehensive health plans
• 401k program
• Commuter benefits
• Professional development
• Parental leave
• Flexible time off policy