ATL Client Services Administrator (Monday-Friday) 8:00am-5:00pm

Quick Box Fulfillment is looking for a Client Services Administrator to help with day-to-day tasks within the Client Services team, communicating with C-level employees and clients, and providing excellent customer service.

Requirements

• Administratively support QuickBox Clients and the Client Services Team
• Daily tasks include, assisting the Client Services Managers in triaging and responding to Client inquiries, daily reporting, updating and maintaining client information and documentation
• Client Communication: Responding to client inquiries via phone, email, Slack, Teams and other channels
• Information Management: Maintaining and updating client records, managing databases and ensuring data accuracy
• Client Relationship Building: Provide excellent customer service, addressing concerns and fostering positive client relationships
• Reporting: Daily reporting and ensuring compliance
• Compliance: Collaborating with other team members and providing support to senior staff
• Problem Solving: Troubleshooting issues, researching solutions and escalating concerns when necessary
• Other administrative duties as required and assigned

Benefits

• Generous Paid Time Off
• 401k Matching