IT Support Technician
QuincePalo Alto, California, United States
Posted November 10, 2025
88000 - 106000 USD year
Full Time
About the Company
Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Job Description
Quince is seeking a mid-senior level IT Support Technician to join their growing technology operations team. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional internal support experiences.
Requirements
- Manage employee onboarding and offboarding from an IT perspective
- Oversee IT asset lifecycle, including procurement, deployment, tracking, maintenance, and decommissioning of laptops and peripherals
- Set up, support, and maintain video conferencing systems
- Handle user access provisioning and de-provisioning across core business systems
- Provide day-to-day technical support to employees onsite and remotely
- Maintain and document IT processes, inventory records, and access control logs
- Collaborate with the global IT and security teams to implement best practices and ensure data protection compliance
- Support office technology operations, including network troubleshooting, printer setup, and AV maintenance
- Assist in IT equipment audits, ensuring all company devices are accounted for and properly managed
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
