Customer Support Specialist (Modification Team)
RateHawkPeru • Argentina
Posted March 16, 2026
Full Time
About the Company
RateHawk is a B2B online booking engine that consolidates hotels, air tickets, transfers, and car hire for travel professionals worldwide. Leveraging data from over 330 wholesalers, consolidators, OTAs, and DMCs plus 220,000 directly contracted properties, the platform offers access to more than 2.9 million accommodations across 220 source markets. Its responsive, user-friendly backend technology delivers the most competitive rates and real-time availability, positioning RateHawk as a trusted tool for day-to-day travel operations. A customer-centric, results-driven culture fuels continuous innovation and global partnership growth, ensuring agents receive the best pricing and support across all travel segments.
Job Description
Customer Support Specialist for a fast-growing international travel-tech company. Rapidly resolve client issues, advise clients, and communicate with suppliers and clients via email and phone. Opportunity for growth and development in a remote work environment.
Requirements
- English Proficiency: Upper Intermediate level (both spoken and written).
- Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
- Quick Learner: Ability to learn quickly and stay results-focused.
- Tech Requirements: A functioning computer and microphone.
- Travel Knowledge: Understanding of the travel business and booking systems is an advantage!
Benefits
- Remote Work
- Great Team
- Flexible Schedule
- Competitive Salary
- Challenging Tasks
- Continuous Learning
- Perks: Enjoy corporate discounts on hotels and other services.