ERP Manager - IT
RayaCXCairo, Cairo, Egypt
Posted March 4, 2026
Full Time
About the Company
RayaCX delivers next-generation business process outsourcing and customer experience management solutions for Fortune 1000 clients across North America, Europe, the Middle East, and Africa. The company specializes in omnichannel customer service, technical support, digital CX, and contact center operations, leveraging advanced technology such as AI, chatbots, and data analytics to enhance service quality. With a focus on continuous improvement, robust strategy, and innovation, RayaCX partners with clients to design and implement end-to-end CX programs that drive measurable business outcomes. Its distinctive advantage lies in sourcing highly skilled talent from competitive labor markets and combining that expertise with deep industry knowledge and a proven track record of delivering complex global services.
Job Description
ERP Manager - IT will oversee end-to-end administration of Odoo ERP and CRM platforms, ensuring system availability, performance, and data integrity. The role requires strong expertise in Odoo ERP & CRM administration and customization, as well as experience in ERP functional consulting and business process mapping.
Requirements
- Strong expertise in Odoo ERP & CRM administration and customization
- ERP functional consulting and business process mapping
- Workflow automation and system optimization
- ERP integrations and API-based data exchange
- Exposure to Oracle Fusion Cloud integrations
- Understanding of finance, operations, CRM, HR, and supply chain processes
- Knowledge of ERP security, access controls, and data governance
- Familiarity with other ERP platforms (SAP, Oracle E-Business Suite, Dynamics, etc.)
