Senior Software Engineer

We're a Customer Interaction Tracking Platform serving 1.5M customers worldwide. As a Senior Software Engineer, you'll architect serverless backend systems, design scalable APIs, and help us turn massive datasets into real-time insights.

Requirements

• 7+ years building production software
• Previous experience working in SaaS companies with an understanding of SaaS-specific challenges and business needs
• Strong written and verbal communication skills with proven ability to work effectively in remote distributed teams
• Strong Node.js and Python skills (async patterns, serverless architecture)
• Deep AWS experience (Lambda, API Gateway, DynamoDB, S3, SQS, SNS)
• Database optimization experience (SQL and NoSQL)
• CI/CD and automated testing know-how
• Remote work experience; you communicate clearly in writing and can work autonomously
• Experience mentoring engineers and contributing to technical culture

Benefits

• Uncapped, flexible PTO
• Medical, Dental, and Vision health insurance plans with 90% company contribution towards premiums for both employees and dependents
• Supplemental company paid benefits include STD, LTD, Life and AD&D Insurance, OneMedical membership, and Talkspace
• HSA, FSA, and supplemental life insurance options available
• Roth and Traditional 401(k) plans with company match
• Fully remote work environment with flexible hours
• Collaborative team culture with significant autonomy and ownership
• Opportunity to make a direct impact on company growth and customer success
• Professional development budget: Keep learning