Service Appointment Coordinator

Red McCombs Toyota is seeking a Service Appointment Coordinator to join their team. The role involves handling inbound and outbound calls, scheduling service appointments, and providing excellent customer service. The position is full-time with a typical schedule of Monday to Friday and rotating Saturday.

Requirements

• Answer inbound service phone calls and scheduling service appointments.
• Make outbound calls as assigned to contact service customers to remind them of upcoming service, special order parts notification and after service follow up.
• Answer customer online inquiries by email, phone, and text.
• Schedule service appointments. Reschedule no-show service appointments.

Benefits

• Paid time off
• Medical, dental, vision, and life insurance
• Annual longevity bonus
• 401K with generous match
• Christmas saving plan with matching funds up to $3,000 annually