Customer Experience Executive
ReflexJohannesburg, Gauteng, South Africa
Posted October 24, 2025
Full Time
About the Company
Reflex is a distinguished provider of Information and Communication Technology (ICT) solutions.
Job Description
Reflex is a distinguished provider of Information and Communication Technology (ICT) solutions. The Customer Experience Executive plays a pivotal role in defining, executing, governing, and enhancing the end-to-end customer experience within the Carrier Solutions Division of Reflex Solutions.
Requirements
- Strategic Customer Experience Leadership
- Service Management Governance
- NOC Level 1 Oversight
- Vendor and Partner Performance Governance
- Cross-Functional Service Governance
- Reporting, Analytics, and Insights
- People & Culture Enablement
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
