IT Support Technician

Relay is a logistics company that is fundamentally reshaping how goods move in an online era. They are scaling faster than 99.98% of venture-backed startups and are looking for an IT Support Technician to take end-to-end responsibility for device management, onboarding/offboarding logistics, internal tools, and frontline technical support.

Requirements

• Strong experience in IT operations, internal systems, or workplace technology
• Ability to implement and manage MDM and device compliance
• Highly organized and ability to own asset tracking, logistics, and documentation
• Take security seriously and can drive 2FA, training, and compliance controls
• Comfortable administering Slack, Notion, and Google Workspace at scale
• Ability to respond fast to technical blockers and resolve access/authentication issues
• Pride in building reliable systems and reducing repeat problems through process improvement

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship