Advanced Customer Engineer
ReltioLisbon, Portugal
Posted August 4, 2025
Full Time
About the Company
Reltio specializes in AI-powered data unification and management solutions, offering products like Reltio Entity Resolution, Multidomain Master Data Management (MDM), and 360 Data Products. These offerings transform siloed data into unified, trusted, and interoperable formats, empowering businesses with unparalleled responsiveness. With a focus on cloud-native solutions and customer-centricity, Reltio serves leading enterprise brands across various industries to improve efficiency, manage risk, and drive growth.
Job Description
Reltio is seeking an Advanced Customer Engineer to provide expert-level service and ensure customers have the best possible experience with the Reltio Data Cloud. This role requires a deep understanding of the Reltio application stack and involves analyzing break-fix cases, building scalable platform services, and collaborating with various teams to optimize the Reltio Platform. Reltio values its employees and fosters a culture of innovation, collaboration, and continuous improvement.
Requirements
- Bachelor of Science degree in computer science or equivalent experience.
- 5+ years developing on large-scale enterprise systems.
- Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
- Experience with web UI development with JavaScript frameworks.
- Experience debugging server-side Java applications including troubleshooting logs, thread dumps, and connectivity issues.
- Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology.
- Experience with NoSQL databases (Cassandra preferred), and distributed indexes.
- Understanding of performance and profiling techniques of complex systems.
- Excellent analytical and troubleshooting skills.
- 2 years of experience developing Master Data Management (MDM) software with several full life cycle implementations in Reltio Cloud.
- 2 years of experience designing and implementing end-to-end, on-premise and cloud, MDM solutions in Reltio Cloud.
- 2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies with MDM, AWS, GCP, Azure, and Reltio Cloud.
- 2 years of experience configuring & validating the Comparator, Match tokens, Match & Merge setup, and survivorship rules in MDM on Reltio Cloud.
- 2 years of experience in using Version Controlling software including Bitbucket, VSS, SVN for storing and promoting the code.
Benefits
- Flexible work arrangements
