Disputes Senior Team Manager

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation.

Requirements

• 5+ years experience in banking or financial sectors, with increasing responsibility to work across functions, both internally and externally
• 5+ years experience managing large teams and collaborating globally
• 5+ years experience in fraud and disputes management, internal control, fraud prevention
• Experience working with a 24×7 environment and a willingness to adjust schedules to accommodate emerging business
• Extensive experience working in business development, product management or client engagement roles
• Strong alignment to our mission and values
• Trustworthy, and acts with integrity
• Customer-centric – focused on finding and meeting client's needs that result in high impact solutions, keeps client's interests at the forefront, and continually seeks to add value
• A compassionate partner, able to collaborate and lead results with cross-functional teams
• Passionate about customer experience and willing to dive deep to solve customer friction
• Proven success in communicating well, and leading change with stakeholders and senior leaders
• Ability to work fully onsite in Greenfield District, Mandaluyong City

Benefits

• Rice Allowance
• Transportation Allowance
• Paid Vacation
• Medical, Dental & Vision
• Accident and Life Insurance
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits