RemoteVA PH is hiring a Junior / Level 1 Helpdesk Technician to provide first-line IT support to clients. The role involves troubleshooting basic IT issues, managing tickets, and communicating with clients.
Requirements
- Strong communication and listening skills
- Solid understanding of operating systems, networks, and common business applications
- Problem-solving mindset with a client-first attitude
- Fast and accurate typing while on calls
- Strong IT literacy at an advanced user level
Benefits
- Flexible work schedule
- Opportunity to work from home