Junior / Level 1 (IT) Helpdesk Technician

RemoteVA PH is hiring a Junior / Level 1 Helpdesk Technician to provide first-line IT support to clients. The role involves troubleshooting basic IT issues, managing tickets, and communicating with clients.

Requirements

• Strong communication and listening skills
• Solid understanding of operating systems, networks, and common business applications
• Problem-solving mindset with a client-first attitude
• Fast and accurate typing while on calls
• Strong IT literacy at an advanced user level

Benefits

• Flexible work schedule
• Opportunity to work from home