Associate, Payroll Client Services

We are looking for an Associate, Payroll Client Services to join our team. The successful candidate will provide clear, accurate, and prompt support on a range of payroll topics, including payslips, deductions, and tax documentation.

Requirements

• General knowledge of payroll practices and processes
• Experience in handling high volume payroll queries
• Strong focus on customer service excellence
• Solid investigative skills
• Clear and professional communication skills
• Proactive and collaborative mindset
• Writes and speaks fluent English

Benefits

• Flexible paid time off
• Flexible working hours
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces